Frequently Asked Questions (FAQ)

Orders

Q: How can I place an order?

Browse our collections, select your preferred size and color, add the item to your cart, and proceed to checkout.

Q: Can I cancel my order?

Orders can be cancelled before they are shipped. Contact us as soon as possible for assistance.


Shipping

Q: How long does delivery take?

Orders are usually delivered within 3–7 business days, depending on your location.

Q: Do you offer free shipping?

Yes, we offer free shipping on eligible orders. Check the announcement bar for the latest offer.


Returns & Exchanges

Q: Can I return my order?

Yes. Eligible items can be returned within 7 days of delivery.

Q: Can I exchange the size?

Yes, subject to stock availability.


Products

Q: How do I choose the right size?

Please refer to the size chart available on each product page.

Q: Are your products made with premium fabrics?

Yes. We focus on quality materials, comfort, and durability.


Payments

Q: Which payment methods do you accept?

We accept UPI, credit/debit cards, net banking, and other secure payment options available at checkout.

Q: Is Cash on Delivery (COD) available?

If you decide to offer COD, answer:
"Yes, Cash on Delivery is available on selected orders and locations."


Contact

Q: How can I contact BOSTRO?

Email us at support@bostro.co.in and we'll respond as quickly as possible.